Getting started
View allGetting started on Socialscale
Socialscale is how a brand turns people they already know into a sales and marketing channel.
What is Socialscale?
One platform that connects your creators, their content, and your sales — so you can see what works and pay people automatically.
How Socialscale works
The loop behind everything: content comes in, AI connects it to your products, sales get tracked, and creators get paid.
Set up your account
The four things to do first: add your products, add a creator, fund your balances, and let the AI start working.
Marketing budget and Credits
The two balances in your top bar: one pays people, one pays for the AI. Here's how to tell them apart and top them up.
Campaign management
View allWhat campaigns are
A campaign is a brief plus a budget: you say what content you want and what you'll pay, creators join, and everything runs in one workspace.
How to launch a UGC campaign
Set up a campaign where creators make videos for you — from create to live in one sitting.
How to approve videos in a campaign
Submitted videos wait in the Tasks tab. Approve the good ones (which pays the creator), decline the rest.
How to find content from a campaign
Every video a campaign produced is in its Deliverables tab — browsable and downloadable, whenever you need it.
Affiliate storefronts
View allWhat affiliate storefronts are
Every creator in your program gets their own shoppable page with your products — they share it, followers buy, and they earn commission.
How to set up your Creator Hub
The branded home your creators sign up through and sell from — set it up once and share one link.
How storefront sales are tracked
A follower clicks a creator's storefront, buys on your site, and the sale credits that creator — here's the mechanism and the two settings that control it.
Content Library
View allWhat the Content Library is
Every piece of tracked content in one place — with views, scores, product tags, and the sales each post drove.
How to add content
Four ways into your Content Library: upload a file, paste a link, import from Google Drive, or paste from a connected ad account.
How to auto-import creator content
Flip one switch on a creator's profile and every new post they publish arrives in your library automatically.
How to review content waiting for approval
When the AI isn't sure which product a post shows, it asks you instead of guessing — a five-minute weekly pass keeps everything tracked.
Creator payments
View allHow creators get paid
You fund one budget; Socialscale pays every creator and handles the tax side. You never send a transfer.
What is Marketing Budget?
Marketing Budget is the money you put in Socialscale to run campaigns and pay people. It is not your subscription. It is not credits. It sits in the top bar as its own balance.
The three ways creators earn
Commission, campaign payments, and performance payouts — what each one is and when it's paid.
AI Video Studio
View allWebsite widgets
View allProduct Center
View allWhat Product Center is
Your product catalog inside Socialscale — the thing content gets matched to, storefronts sell from, and sales get tracked against.
How to add your products
Connect Shopify for automatic sync, or add products by hand — either way, use real photos and real descriptions.
How product tagging works
The AI watches each video, recognizes which of your products is shown, and tags it — no manual tagging, ever.
Creator management
View allHow to add creators
Everything creator starts in My Creators: paste a profile link, invite them to sign up, or add them by hand.
How to track a creator's performance
Open any creator to see their posts, reach, scores, and — most importantly — the sales they've actually driven.
How to approve creators automatically
Two switches decide whether new creators and their posts wait for you — flip them when reviewing every sign-up stops making sense.
How to invite a teammate
Give a colleague access with the right level: full editing or view-only.