Storefront tracking answers one question automatically: which creator gets credit for this sale?
How it works
- A follower opens a creator's storefront and clicks a product.
- They land on your website — the Socialscale pixel notes which creator sent them.
- If they buy within your attribution window, the sale is credited to that creator.
- Their commission accrues automatically and shows in their wallet.
The two settings that matter
Both live in Settings → Creator Hub:
- Commission rate — the percentage of each credited sale the creator earns
- Attribution window — how many days after the click a purchase still counts (commonly 30)
If sales look wrong
- No sales tracking at all → check the pixel is installed on your site; without it nothing can be credited
- A creator says a sale is missing → it probably fell outside the attribution window; widening the window is a policy choice, not a bug fix
Pro tip
Every credited sale also shows up in the creator's numbers and the product's numbers, so you can see which creators and products actually sell — see How to track a creator's performance.